Quarantine and Recall

Handling Quarantines and Recalls

When a product quality issue arises, lot tracking helps you quickly isolate and manage affected inventory.

Quarantining a Lot

1. Go to Warehouse → Lots & Batches
2. Find the affected lot
3. Click Change Status → Quarantine
4. The lot is immediately excluded from pick lists and sales

Quarantined lots:

• Cannot be picked for orders
• Cannot be transferred
• Remain visible for tracking purposes
• Show a yellow "Quarantine" badge

Processing a Recall

For manufacturer recalls:

1. Identify all lots with the recalled batch number
2. Change each lot's status to Recalled
3. Check orders that may have shipped recalled products
4. Contact affected customers if necessary
5. Coordinate return or destruction with the manufacturer

Releasing from Quarantine

After investigation, if the lot is cleared:

1. Open the lot
2. Click Change Status → Active
3. The lot returns to available inventory

Tip: Use the lot search filters to quickly find all lots by batch number, supplier, or date range when investigating a quality issue.