What Are the Different Order Statuses?
Orders in WareSquared follow a defined workflow from creation to delivery.
Status Flow
Draft → Confirmed → Processing → Shipped → Delivered
↘ Cancelled
Status Descriptions
| Status | What It Means | What You Can Do |
|---|---|---|
| Draft | Order created but not finalized | Edit freely, add/remove items |
| Confirmed | Order is locked and ready for fulfillment | Generate pick list, create invoice |
| Processing | Pick list created, items being picked | Track picking progress |
| Shipped | Order has left the warehouse | Add tracking number |
| Delivered | Customer received the order | Mark complete |
| Cancelled | Order was cancelled | Stock is released back to available |
Fulfillment Status
Orders also track fulfillment separately:
| Fulfillment | Meaning |
|---|---|
| Unfulfilled | No pick list created yet |
| Pick List Created | Pick list generated |
| Picking | Items being picked from shelves |
| Picked | All items collected |
| Packed | Items packed for shipping |
| Shipped | Handed to carrier |
Payment Status
Payment status is separate from the order and fulfillment statuses above — it tracks whether you've been paid, not whether the goods have shipped. The two move independently: an order can be Confirmed (or even Delivered) and still be Unpaid, and an order can be Paid before it ships. It shows as its own badge on the orders list and the order detail page.
| Payment Badge | What It Means |
|---|---|
| Unpaid | No payment recorded yet |
| Authorized | Card authorized (funds held) but not yet captured |
| Paid | Payment captured in full |
| Payment Processing | A charge is in flight and we're waiting on the gateway |
| Payment Failed | The charge attempt was declined or errored |
| Partially Refunded | Part of the payment was refunded |
| Refunded | The full payment was refunded |
| Voided | An authorization was cancelled before capture |
Note: An order with no payment activity shows no payment badge at all. Once a payment is attempted, the badge reflects where that payment stands.
Changing Status
Status changes happen through actions on the order detail page:
- Click Confirm to move from Draft → Confirmed
- Click Create Pick List to begin fulfillment
- Click Mark Shipped after packing
- Click Mark Delivered when customer confirms receipt