End-to-End Order Fulfillment
The fulfillment process takes a confirmed order through picking, packing, and shipping.
Step 1: Confirm the Order
From the order detail page, click Confirm Order. This validates stock availability and locks the order for fulfillment.
Step 2: Generate a Pick List
Click Create Pick List on the confirmed order. The system creates a pick list with:
- Product names and SKUs
- Quantities needed
- Warehouse locations where items are stored
- Optimal picking route (based on your picking strategy)
Step 3: Pick Items
Using the web app or mobile app, work through the pick list:
- Go to each location listed
- Pick the specified quantity
- Scan the barcode to confirm the correct item
- Mark each line as picked
Step 4: Pack the Order
Once all items are picked:
- Verify items against the order
- Pack items appropriately
- Print shipping labels
- Mark the order as Packed
Step 5: Ship
- Enter the tracking number
- Select the carrier
- Click Mark Shipped
- The customer receives a shipping notification (if email is configured)
Tip: Use the mobile app for hands-free picking with barcode scanning. The app guides you through locations in the optimal order and confirms each pick with a scan.