Moving Items Between Shipments

When You Can't Ship Everything at Once

Order has 20 lines but 3 of them are out of stock right now? You don't need to delete the order or block the other 17 lines.

Drop a Line from a Shipment

1. Open the shipment from the order page (the Shipments row).
2. In the Items in this shipment table, find the lines you can't fulfil today.
3. Set their This Shipment Qty to 0.
4. Click Save Shipment.

The zeroed lines are removed from this shipment. The order itself — and the underlying line items — are untouched, so the items remain available for a future shipment when stock comes in, or for a partial refund.

Adding the Dropped Items to a New Shipment

1. From the order page, click + New Shipment.
2. Only the unshipped quantities are pre-filled on the new shipment.
3. Set the qty for the lines you're now able to fulfil; leave the rest at 0 to skip them again.
4. Save the shipment.

Now your order has two shipments — one for what shipped today, one for what shipped later. The order page shows both, each with its own tracking number once you buy a label.

Why You'd Do This Instead of Splitting the Order

• Same invoice, same customer, same PO number. No reconciliation work for your A/R team.
• The customer sees one order when they ask about status — multiple shipments under one order is normal in B2B.
• Pick lists per shipment — each shipment generates its own pick list when you click Generate Pick List on that row.

Tip: If you don't expect a line to ever ship (cancelled item, customer changed their mind), edit the order itself and remove that line. Use the shipment-zero trick only when you'll ship it later.

See also: Handling Insufficient Inventory, Pick Lists Per Shipment